Frequently Asked Questions
How does booking work?
You can book a chef through our website by selecting a chef, choosing a date and time, and submitting your preferences. We'll confirm your booking via email.
Do I need to do groceries?
Yes, you need to provide all ingredients and kitchen items. We provide the chef on a per-dish basis. After cooking, your kitchen will be returned in the same condition as it was handed over.”
What cuisines do your chefs cook?
Our chefs specialize in a variety of cuisines including Indian, Italian, Mexican, Mediterranean, and more. We can accommodate most preferences.
Can menus be customized?
Yes, menus are fully customizable based on your dietary needs, preferences, and any allergies. Discuss your requirements during booking.
Do chefs clean up after cooking?
Yes, our chefs clean the kitchen and leave it in the same condition as they found it, including washing dishes and disposing of waste.
What is the cancellation policy?
Cancellations must be made at least 24 hours in advance for a full refund. Late cancellations may incur a fee.
How far in advance should I book?
We recommend booking at least 1-2 weeks in advance, especially for special events or popular chefs.
Are chefs background checked?
Yes, all our chefs undergo thorough background checks and are trained in food safety and hygiene standards.
What payment methods are accepted?
We accept credit cards, debit cards, cash and online payments. Payment is collected after the service is completed.
Is tipping required or optional?
Tipping is optional but appreciated. We leave it to your discretion based on the service quality.
How are food allergies handled?
We take allergies seriously. Please inform us of any allergies during booking, and our chefs will ensure safe preparation.